At Outdoors at Home, we are committed to maintaining the trust and confidence of our visitors. This policy outlines how we treat data that we collect from visitors to our website or provided through electronic communication.
1. Who We Are
Outdoors at Home is the data controller for the information collected via this website.
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Website: https://outdoorsathome.co.uk
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Contact Email:
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2. Information We Collect
We may collect, store, and use the following kinds of personal information:
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Contact Information: Name and email address when you contact us via our contact forms or direct email.
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Order Information: If you make a purchase, we collect information necessary to process your order (delivery address and billing details).
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Technical Data: Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, and version).
3. How We Use Your Information
We use your data for the following purposes:
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Customer Support: To respond to your enquiries sent to
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Order Fulfilment: To process transactions and deliver products purchased through the site.
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Website Optimization: To administer and improve the website's usability.
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Marketing: Only if you have explicitly opted-in to receive our newsletter or updates.
Legal Basis: We process your data to perform a Contract (processing orders), for our Legitimate Interests (responding to enquiries), and based on Consent (for any marketing communications).
4. Cookies
Our website is powered by the Joomla content management system. We use cookies to provide a seamless browsing experience.
What are cookies?
Cookies are small files saved to your device that track, save, and store information about your interactions and usage of the website.
Cookies used on this site:
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System Cookies: Essential Joomla cookies used to identify your session and keep you logged in (if applicable).
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Preference Cookies: Used to remember your settings or choices on the site.
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Performance/Analytics Cookies: We may use third-party services to monitor site traffic. These cookies help us see which pages are popular and where we can improve.
You can manage your cookie preferences through your web browser settings.
5. Data Sharing & Security
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Security: We use secure server technology and encryption where appropriate to ensure your data is kept safe.
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Third Parties: We do not sell your data. We only share information with third parties necessary to provide our services (e.g., payment processors like Stripe or PayPal, and delivery couriers).
6. Your Rights
Under UK data protection law, you have rights including:
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Your right of access: You have the right to ask us for copies of your personal information.
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Your right to rectification: You have the right to ask us to rectify information you think is inaccurate.
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Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
To make a request, please contact us at
7. External Links
Our website may contain links to other websites. Please note that we have no control over how your data is collected or stored by those websites, and we advise you to check their privacy policies.